Website privacy notice

1. Purpose of this policy

This 'Website privacy notice' describes the types of information we collect about individuals on (the “Site”), how we use the information, with whom we share it, and the choices available regarding our use of the information. The Website Privacy Notice also describes the measures we take to safeguard personal information, how long we retain it, and how you can contact us about our privacy practices and exercise your rights. By using our website, you consent to the data practices described in this policy.

PROJECT CORDILLERA is an online adventure travel agency brought to you by PROJECT CORDILLERA LTD (“Us”, “We”, “Our”, “Agency”). We respect your privacy and aim to offer transparency in the way we manage information on this site in order to protect you and your rights.

2. Collection of information

We collect and store personal information (such as name and contact details) that you choose to provide to us through the Site, when you sign up to our newsletter or when you contact us. “Personal Information” is information that identifies you as an individual or relates to an identifiable individual. The types of personal information we collect includes: Contact information, such as your name and email address. This may also include other personal information you may submit to us.

3. Third-party web analytics

We use third-party online analytics services, i.e. Google Analytics. This service uses cookies and other technologies to collect and analyse information about use of the Site. To learn more about Google’s practices, please visit here, and opt out of them by downloading the Google Analytics opt-out browser add-on, available here.

4. Automated collection of information

When you use the Site, we may obtain certain information by automated means, such as browser cookies, device identifiers, server logs, and other technologies. The information we obtain in this manner may include your IP address, domain name, identifiers associated with your devices, device and operating system type and characteristics, web browser characteristics, language preferences, clickstream data, your interactions with the Site (such as the web pages you visit, links you click, and features you use, referral pages, dates and times of access to the Site, and other information about your use of the Site.

5. How we use personal information

We use the Personal Information we obtain on the Site for legitimate business purposes, including to: provide our services to you; process, evaluate and respond to your requests and inquiries; and send administrative information to you, such as changes to our terms, conditions, and policies. We use Personal Information to market our services to you, when we have your consent or where we have a legitimate interest.

We may also use Personal Information to help us operate, evaluate, and improve our business (including developing new services; enhancing and improving our services; analysing our services; managing our communications; performing data analytics and market research; and performing accounting, auditing, and other internal functions). We will engage in these activities to comply with a legal obligation and/or because we have a legitimate interest.We may also use Personal Information to protect against, identify, and prevent fraud, security breaches, and other criminal activity and/or risks. We will engage in these activities to comply with a legal obligation and/or because we have a legitimate interest.

We may also use Personal Information to comply with and enforce applicable legal requirements, relevant industry standards, and our policies, including this Website Privacy Notice and/or other Agency’s terms. We will engage in these activities to comply with a legal obligation and/or because we have a legitimate interest.

We may also aggregate and/or anonymise Personal Information so that it will no longer be considered personal information. We do so to generate other data for our use, which we may use and disclose for any purpose.

5. Personal information sharing

We share your Personal Information with: PROJECT CORDILLERA, for the purposes described in this Website Privacy Notice, as well as our service providers who perform services on our behalf, such as hosting this Site or data analytics. We do not authorise our service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.

We also disclose information about you (1) if we are required to do so by law or legal process (such as a court order or subpoena), including laws outside your country of residence; (2) in response to requests by, or cooperate with, government agencies, such as law enforcement authorities, including outside of your country of residence; (3) to establish, exercise, or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to protect our rights, privacy, safety, or property and/or that of our affiliates, you, or others; (5) in connection with an investigation of suspected or actual illegal activity; (6) in connection with the sale or transfer of all or a portion of our business, assets, or stock (including in the event of a reorganisation, dissolution, or liquidation); or (7) otherwise with your consent.

6. Your rights and choices

We offer you certain choices in connection with the personal information we obtain about you. If you would like to request to review, correct, update, suppress, restrict, or delete personal information, to object to the processing of personal information, or to receive an electronic copy of your personal information for purposes of transmitting it to another company (to the extent these rights are provided to you by applicable law), please contact us here. We will respond to your request consistent with applicable law.

To help protect your privacy and maintain security, we take steps to verify your identity before granting you access to your information. To the extent permitted by applicable law, a charge may apply before we provide you with a copy of any of your personal information that we maintain.You can unsubscribe from our marketing mailing lists by following the “Unsubscribe” link in our marketing emails. If you would like to unsubscribe from any other type of marketing you receive from us, please contact us here.

7. Other online services and third-party features

The Site may provide links to other online services and websites for your convenience and information, and may include third-party features such as apps, tools, widgets, and plug-ins (e.g., LinkedIn, Instagram and Facebook buttons). These services and websites may operate independently from us. The privacy practices of these third parties, including details on the information they collect about you, are subject to their own privacy statements. To the extent any linked online services or third-party features are not owned or controlled by us, the Agency is not responsible for these third parties’ information or other practices.

8. Retention of personal information

We retain personal information for as long as needed or permitted in light of the purposes for which we obtained it and consistent with applicable law. The criteria used to determine our retention periods include: The length of time we have an ongoing relationship with you and provide the Site or our services to you; Whether there is a legal obligation to which we are subject; Whether retention is advisable in light of our legal position (such as in regard to applicable statutes of limitation, litigation, or regulatory investigations).

9. How we protect personal information

We take reasonable steps to protect the personal information that we collect from unauthorised access, use or disclosure. However, we cannot guarantee that your personal information will always be secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us here.

10. How to contact us

PROJECT CORDILLERA LTD is the company responsible for collection, use, and disclosure of your personal information under this Website Privacy Notice. If you wish to contact us in relation to this Privacy Notice or any privacy matter, including our use of your personal information, please do so here. You can also write to us at or at PROJECT CORDILLERA LTD, 23 Glover House, London, United Kingdom, SE15 3UR.

11. Changes to this policy

We reserve the right to change this Privacy Policy at any time. We will post any changes to this policy on our website, so please check back periodically to review any updates.

Effective: 1 January 2023